FREQUENTLY ASKED KNO QUESTIONS

  • Are all the age groups mixed together for playtime?

    Yes! The younger kids usually stay in the front gym, while the older kids tend to stay in the back gym, but they are free to play in both gyms.

  • What time do the kids eat?

    Pizza is served from 7:45 PM to 8:10 PM.

  • What do the kids eat?

    We serve Little Caesars cheese pizza, and each child receives a water cup. We also have vending machines with snacks and drinks available for $2 each, if you’d like to send your child with cash.

  • Can my child bring their own food?

    Yes! We just ask that all outside food is labeled with your child’s name. We will keep it in the office until pizza time.

  • How many coaches are supervising?

    There are 5 coaches total, with 2 coaches in each gym & 1 floater. One of our adult recreational or team coaches will be managing each night as well.

  • How does pick-up and drop-off work?

    Drop-off is from 6:30 PM to 7:10 PM. Simply drive up, and a staff member will greet you at your car and check your child in. For pick-up before 10:00 PM, please text 972-439-4680 about 10 minutes before arrival with your child’s name, and we will have them ready for you. For pick-up after 10:00 PM, just pull up and a staff member will greet you, ask for your child’s name, and bring them to your car.


  • What if someone other than myself needs to pick up my child?

    They will need to have the tab with the matching numbers or a photo of it. If this can't be presented then a photo ID matching a parent/guardian listed on the child's account can be shown.

  • Are phones and electronics allowed?

    Yes, but they must stay in the lobby and are not allowed in the gym.